What Are The Benefits Of Using A Caregiver Registry Over A Private Duty Home Care Company?

If you own a caregiver registry, we compiled some value proposition points that you can share with families and referral partners that tip the scale in your favor over private duty home care. 

The search for home care can be stressful for any family. We’re here to help you guide them into a state of mind that simplifies their decision-making process. 

Families can keep more of their money.

Everyone is looking for a way to cut and consolidate costs, whether it’s in their cellphone bill, health insurance rates, and more. 

Home care has often never been a consideration to those seeking services on behalf of a family member. The costs can add up quickly even for episodic care following an injury or rehab. 

Beyond the cost of a short-term care need, many may need a moderate amount of care for a long period of time. According to The Hill, “New data from the Bureau of Labor Statistics show the price of in-home care for the elderly increased by 14.2 percent between March 2023 and 2024.”

Although multiple payer sources are available for lower-income individuals like Medicaid, middle-market Americans struggle to cover these costs out of pocket. Using an average rate of $30 per hour, if someone needs 4 hours of support per day, that adds up to $840 per week. Or, $3,360 a month.

Registries offer unique flexibility to families. Clients (and their families) have the ability to negotiate rates directly with their caregivers. And the caregiver keeps 100% of the rate, with no overhead or other ancillary fees as part of this registry business model. 

Families take control over what’s going on in the home.

In the caregiver registry model, registries are not allowed to select caregivers, schedules, or rates. The intention is to give clients, families, and caregivers flexibility and control over their relationships.

Clients can hire or fire caregivers as they see fit. 

“One of the most common complaints about home care from clients and their families is the lack of control. The agency mediates the relationship and acts as a middle man, which to many, can feel like a bottleneck in the process,” shares Julio Barea, head of sales. 

It’s a caregiver registry’s responsibility to run background checks as their state (or federal law) dictates for due diligence, however, registries are designed to give families and caregivers the reins over the relationship. 

With the hands-off approach, registries only mediate the relationship introduction. This keeps care costs and administrative costs minimal too, making care better for all involved. 

Families can have peace of mind with transparent communication.

One of the most important components of a successful care journey is communication. It’s not only a common complaint from clients or families in private duty home care, but it’s also the top second reason for caregiver turnover. 

In eliminating the agency from an equation and directly facilitating a client-caregiver relationship, they can utilize transparent, 2-way communication to stay up to date on what’s going on without an agency’s mediation. 

READ MORE: How Caregiver Registries Can Build Strong Relationships With Families Using Your Registry Management System

Oftentimes, private duty office staff might be tending to other matters and use an answering service or let matters go to voicemail. 

Finding care through a registry gives families and caregivers the transparency and visibility they need to handle matters amongst themselves, quickly troubleshoot issues, and make schedule changes without having to go through an agency for prior approval. 

Caregiver registries do better work with Ally by their side.

When your registry is client and family-focused, you need to find all avenues to differentiate your offerings from private duty home care and other competitors. This also means that you need administrative bandwidth to develop new business. 

The Griswold Care Pairing team got a day back in their week, every week, by switching to Ally for their registry management software. Get the full scoop here.

Interested in making a switch? Learn more about Ally here and schedule a demo.

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