As a registry owner, you might want to use your registry management system for more than data on your organizational health. What if you could use technology to reinforce your leadership and how your business is run?
In this article, we’re going to talk about:
- How your registry management system reinforces your business structure
- How to get your team on board
How your registry management system reinforces your business structure.
Most registry management software platforms out there are not built for the 1099 caregiver model. This means that you’ll have to retrofit your system around your specific needs, which might require a consultant or an extra set of in-house hands to sort out compliance-specific needs.
Some of the specific parts of home care software and other platforms that you might be using, generally use:
- Terms like employee and employer for various modules
- “Hire date” and “payroll” which can indicate employer-type verbiage
- Automatic settings that don’t allow non-organizational users to edit schedules, creating conflicts for you and your team to fix and troubleshoot.
When you have to spend time fixing your system and retrofitting it, that’s time spent away from marketing and sales. “After making the switch, we now have our Mondays back,” shared Erica Assimon, Marketing and Care Coordinator at Griswold Care Pairing of Central New York.
Before, Erica’s days were spent going back and forth with their predecessor on platform issues and concerns.
“Having the functionality to edit shifts from my phone has been a lifesaver. With the degree and scale of our business, we needed a platform that could move and shift with our needs, even on the go. The features that Ally has to offer made it more robust and less archaic than our predecessor,” shared Michael.
READ MORE: Caregiver Registry Boosts Productivity and Efficiency with Ally.
When you are able to put the right team members in the right roles, you will be able to reach out to more referral sources, and be able to experiment with new channels and strategies to find new caregivers to pair up for work.
How to get your team on board.
When you use a system that’s not built for your business, this can create confusion across the board for your team members.
They’re the ones responsible for picking up the phone, whether it’s a client or caregiver, and these interactions reinforce your business structure too.
From the terminology we talked about earlier, to the way that they spend their time troubleshooting issues, reinforcing the caregiver registry business model starts with you: the owner.
“As a registry owner, you are the visionary of your company. You set the mission, vision, and values that you and your team members live by. When all of your systems and team members are aligned in this mission, your organization will fall perfectly into place. Even compliance can fall into that category,” shared Julio Barea, head of sales.
“We have a lot of customers who are owners with all types of backgrounds: corporate, small business, and so many others. When teams use Ally, it’s a true partnership and the teams spend much less time on admin work and are able to focus more on building new relationships. That’s what we’re all about,” he added.
When you can get your team on board with your business model, they’ll operate in alignment with your technology. It’ll also reinforce your leadership structure and how your business as a whole lines up with their career path.
Ready for a registry management system that makes your business structure more solid?
One of the quickest ways to drive efficiency in your registry is to streamline your tech stack to be as small as possible. With an end-to-end solution that takes care of your business from intake to end-of-service, Ally is here to help you.
If you’re ready to switch registry management systems and experience a new level of operating, schedule your demo today.
