Supporting the Care Gap: How Registries Can Respond to Caregiver Shortages

Across the country, the long-term care workforce is under pressure. Low pay, high turnover, and an aging population are creating a shortage of available caregivers. For caregiver registries, this means one thing: finding and keeping independent contractors is harder than ever. 

While you cannot control the larger labor market, there are steps you can take to make your registry more attractive to caregivers and keep them engaged. It often comes down to focusing on flexibility, community, and support. 

Non-Financial Perks Caregivers Value 

Not everything that keeps caregivers connected to a registry is about pay. Many independent contractors choose this type of work because of the freedom and respect it offers. Registries can strengthen those values by: 

• Respecting flexibility. Highlight that caregivers can choose the hours, clients, and services that fit their lives. 

• Providing recognition. A simple thank-you call, caregiver spotlight, or anniversary note can go a long way. 

• Offering support without control. Share helpful resources, check in regularly, and make it clear you are there to connect, not to manage. 

Building Community Partnerships 

When shortages hit, registries benefit from widening their circles. Community connections can open doors to new caregivers and keep your registry known as a trusted option. 

• Local schools and training programs. Build relationships with CNA or health aide classes where students may want private-pay work. 

• Community centers and churches. These organizations often know families or individuals interested in caregiving opportunities. 

• Word of mouth. Encourage current caregivers to share referrals by making the process easy and straightforward. 

The goal is to create a steady flow of interested caregivers who understand how registries operate and want the independence that comes with the model. 

Training and Mentorship that Works 

Caregivers may not be employees, but registries can still help them feel prepared and supported. The key is offering optional guidance that strengthens their work without crossing into supervision. 

• Orientation sessions. Host short, informational meetings that explain how the registry works, what clients often ask for, and how to present themselves professionally. 

• Mentorship connections. Pair experienced caregivers with new ones so they can share tips and insights. 

• Resource libraries. Provide simple materials on topics like communication with clients, handling difficult situations, or self-care. 

This type of support helps caregivers feel connected and capable, which reduces turnover and builds trust. 

The Bottom Line 

Caregiver shortages may be a national issue, but home care services registries are not powerless. By focusing on flexibility, recognition, community connections, and supportive resources, you can make your registry a place where caregivers want to stay. 

The shortage is real, but so is the opportunity to stand out as a registry that respects independence while offering meaningful support.